If
I need to reach you in a hurry, by what means can I do so?
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The easiest
and quickest way to reach us is by email at information@fljerry.com
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What
should I do if the merchandise I receive is defective and
broken? Do you have a return policy?
|
If you
receive a defective product, you must contact us within 24
hours by email in order for us to exchange the item for
another of the same. Please do not ship the item
back to us until you have contacted us and received
directions on what to do. If the item was damaged
during shipping, you must contact the shipping agency. Read
our Return Policy
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Is
sales tax added to the final cost I see on-screen?
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Sales tax is
automatically calculated for you when ordering. At this
time, only customers living within New York State must
include sales tax.
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What
are my shipping options?
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We currently
ship our products using Priority Mail. For more details,
please read our full shipping
policy.
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How
long will it take me to receive my order?
|
If your order
was shipped by Priority mail and is In Stock, you should
receive it within 3 to 6 business days. Most orders reach
their destinations within 4 days. We normally ship orders
the same or next day that we receive them. If you have
questions about your order please do not hesitate to
contact us.
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I
don't live in the United States. Can I still order
products from you?
|
We currently
are only able to process online orders for those within
the continental USA. For International orders, please
contact us by email
before placing an order for instructions on how to
proceed.
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What
forms of payment do you accept?
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All of our
online monetary transactions are performed by PayPal.
PayPal accepts Visa, MasterCard,
Discover, and American Express. We
also accept personal checks or money orders. See our "How
to Order" page for further instructions.
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Do
you take personal checks and/or money orders?
|
Yes we do.
Please allow up to 10 extra days for shipping when paying
by check(check clearance). Mail to:
Frank L. Jerry
541 Quaker Ln
Hyde Park, NY 12538
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How
can I find out the status of my order?
|
To find out
if your order has been shipped, please contact us by email.
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Your
satisfaction is important to us and vital to our business. We are
now pleased to offer for all of our magic tricks and pranks a Money
Back Guarantee!
Think
you found a cheaper price?! Let us know!
I
appreciate the super fast communications with you. Your
response to my questions were very prompt and your action to
fill my order was outstanding. My order was shipped on Sat.
and I received it on Mon. That was FAST! Thanks again for the
great service.
Make
a $10 purchase(not including shipping & handling) and
along with your HUGE SAVINGS you will also receive a Free
Magic Trick/Gag Gift!
